Company

VISION

Transforming the way businesses, engage and reward their customers and employees”

MISSION

To scientifically increase sales & customer engagement, utilising market-leading ‘Rewards as a Service’ solutions.

Values

CUSTOMER OBSESSION

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We relentlessly focus on delivering exceptional customer experiences. Every interaction should exceed expectations, building lasting relationships and enthusiastic brand advocates.​

INNOVATION

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We embrace bold ideas and continuous improvement. We challenge the status quo, experiment fearlessly, and learn from both our successes and failures.​

DATA DRIVEN

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We make decisions based on insights derived from data. We measure everything, analyze rigorously, and use data to fuel our strategy and growth.​

COLLABORATION

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We believe that the best outcomes come from teamwork within our company, with our merchants, and with our members. Open communication, trust, and a willingness to help each other are essential.​

AGILITY

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We adapt quickly to the ever-changing loyalty and technology landscapes. We embrace flexibility, pivot decisively, and find creative solutions to challenges.​

IMPACT

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We strive to make a real difference in people's lives. Our rewards program should create meaningful value, helping members achieve their goals and adding a sense of joy to their experiences.​

How to Live These Values:

These values aren’t just words on a page; here’s how to put them into practice:

  • Customer Obsession:
    • Implement “surprise and delight” moments, anticipate member needs proactively, and go the extra mile in resolving issues.
  • Innovation:
    • Encourage idea generation from all employees, dedicate time for experimentation, and celebrate risk-taking.

 

 

  • Data-Driven:
    • Invest in analytics, track key metrics, and conduct A/B testing to optimise the rewards program.
  • Collaboration:
    • Foster cross-functional teams, share knowledge openly, and actively seek input from diverse stakeholders.
  • Agility:
    • Set short-term goals and review frequently, encourage flexible work arrangements, and create a culture of learning and adaptation.
  • Impact:
    • Feature rewards that are aspirational and support members’ dreams. Develop partnerships with cause-related or socially conscious merchants.

LEADERSHIP TEAM

Terry Moodley
Terry Moodley - Chief Executive Officer
Sonja Fourie
Sonja Fourie - Chief Commercial Officer
Dane Moodley
Dane Moodley - Head Business Development
Riaan Coetzee
Riaan Coetzee - Finance
Seapei Mafoyane - Special projects
Sara-Jane Pluke
Sara-Jane Pluke - Legal
Roy Ross
Roy Ross - Chief Growth Officer

REWARDS PARTNERS